Chiang Mai CLICKS •Website & SEO Studio
Restaurants & Dining

Northern Thai,
without apology.

A Northern Thai restaurant with a full dining room at 7pm and an empty one at 5:30.

4.2x LINE reservations
Client
Siam Authentic
Location
Nimmanhaemin, Chiang Mai
Year
2026
Scope
Web · Local SEO · LINE
The problem

Where it started.

Siam Authentic ranked nowhere in the map pack, had 140 reviews against competitors’ 900, and took reservations by phone during service. The menu existed only as a PDF that no search engine could read and no phone could display.

The approach

Three moves that changed it.

01

Win the map pack

Google Business Profile rebuilt with the correct primary category, dish-level product tiles, weekly photo posts and a review request sent automatically after the bill closes.

02

Make the menu a web page

Real HTML, in Thai and English, with dish descriptions written for people who have never eaten khao soi. It now ranks for the dishes themselves.

03

Move reservations to LINE

A LINE Official Account with a rich menu for booking, the set menu and directions. Staff stopped answering the phone mid-service and covers rose in the quiet hours.

Outcomes

What it moved.

4.2xReservations via LINE OA
+380Google reviews in 7 months
#2Map pack position, "northern thai restaurant chiang mai"
Shipped

What we delivered

  • Bilingual HTML menu with schema
  • Google Business Profile overhaul
  • LINE OA setup with rich menu
  • Automated post-visit review requests
  • Event and set-menu landing pages
  • Photography direction
  • Weekly GBP posting calendar

The 5:30 tables were the whole problem. Now they fill before the dinner rush even starts.

Kanya M.Owner, Siam Authentic
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